Information we collect
When you book a seat we collect the passenger name, phone number, email address, travel route and seat selection. If you sign in, we also store your account email.
How we use it
Your details are used only to issue and manage your ticket, contact you about your trip, and meet cross-border passenger manifest requirements. We never sell your data.
Cookies & advertising
We use essential cookies to keep you signed in and to remember your search preferences.
We also use Google Ads to measure how our advertising performs. When this measurement is active, Google sets cookies on your device and collects information such as the pages you view, your ad interactions, and when a booking is completed (identified only by an anonymous booking reference — never your name, phone number or email). This data is shared with Google and used to measure bookings and improve our ads.
In regions where consent is required (including Kenya, Tanzania, Uganda and the EU/UK), advertising cookies are set only after you press "Accept all" on the cookie banner. You can change or withdraw your choice at any time via "Cookie settings" in the footer; declining or withdrawing stops future ad measurement and never affects your ability to book. Visitors outside those regions can opt out the same way.
Your rights
You can request a copy or deletion of your booking data at any time by writing to tahmeedexpressbus.ke@gmail.com or messaging us on WhatsApp at 0785 681 762.
